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Digital in store

Embrace unified branding: leverage the power of cross-channel communication by setting up more contact points with your customers.

A message from the Project Director

We are continuously seeking innovative ways to increase online and in-store revenue, while developing unified branding:
sales tablets have the best of both worlds, and can deliver a very comprehensive offer that overcomes stock availability and thus improves the digital transformation process.

Thomas Stoky
Project Director

Omni-channel

support

  • E-commerce website
  • Loyalty programme
  • Physical store or point of sale
  • Paper catalogue
  • Emailing campaign

Omni-channel CX

  • 1.

    Click & Collect: activate in-store product orders to draw your customers to your store and generate a rebound in orders.

  • 2.

    In-store tablets for sales: no more stock-related losses in your store by equipping your sales representatives with tablets via which they can order products or sizes that aren't in stock in the store.

  • 3.

    Loyalty programme: centralise your customers' history logs and CX paths by allowing them to collect points both online and in your store.

  • 4.

    Digital receipts: give in-store customers the opportunity to receive their receipts by email, in order to keep track of their retail consumer habits and thus configure your CRM strategy accordingly.

Our digital in-store references

Heyraud
Isotoner
Case study: Mellow Yellow
Group Digital
Case study: Un Jour Ailleurs
Case study: Texto Chaussures
Bouchara
Caste study: Cleor
Madura
The online reservation system met a genuine need expressed by both Heyraud clients and in-store teams. Kaliop Digital Commerce's implementation of the module was carried out smoothly and we were quick to overcome our target results. Today, the gain generated by this lever represents 50% of the website's revenue!
Sandra Rideau
Head of e-commerce at Heyraud
Sophie Bertrand - Directrice commerciale Kaliop Digital Commerce